Berlin WelcomeCard - BASIC & PLUS

Travel comfortably through Berlin!

  • Berlin mit der Berlin WelcomeCard BASIC oder PLUS erkunden
  • Mit der Berlin WelcomeCard - PLUS die Attraktionen Berlins günstig erleben

Travel comfortably through Berlin!

Hear the sound of colourful leaves rustling on promenades? What a great season of Fall we are in for! Enjoy the many highlights the city has to offer. Here you will find the best Berlin packages for everyone who already holds a public transport ticket. Unwind with unforgettable experiences with the Berlin WelcomeCard - BASIC - your perfect companion when in Berlin. This special offer entitles you to discounts of 25% to 50% at over 180 partner establishments in Berlin and Potsdam.

Come and explore Berlin by boat, bus, on foot or try out one of the many cosy restaurants and cafés. In addition, the more than 40 collaborating museums welcome you to take an exhilarating journey back in time. 

Craving for something even more? Then the Berlin WelcomeCard - PLUS is your best choice. You can choose between an included boat trip, city tour, bus trip or entry to the Museum Island. 

Find out here how much you can save with the Berlin WelcomeCard - BASIC or the Berlin WelcomeCard - PLUS.

Give your stay a boost of versatility - thanks to our offers:

The Berlin WelcomeCard - BASIC is valid for 72h and costs only 9 euros, entitling you to attractive discounts starting at 25% with over 180 partner establishments in Berlin and Potsdam.

The Berlin WelcomeCard - PLUS is valid for 72h and costs only 25 euros. This includes fantastic discounts at over 180 partner establishments in Berlin and Potsdam, as well as one of the following included services:

  • Entry to the Museum Island (once a day)
  • OR: Boat tour 
  • OR: City tour 
  • OR: City walking tour

You can order your ticket here at your convenience:

Berlin WelcomeCard - BASIC 

Berlin WelcomeCard - PLUS incl. Museum Island

Berlin WelcomeCard - PLUS incl. Boat tour

Berlin WelcomeCard - PLUS incl. City tour

Berlin WelcomeCard - PLUS incl. City walking tour

The matching Online Guide features an overview of all of our discounts at our partner establishments, special offers and great tour suggestions.

You can show your online ticket on your mobile device or as a printed ticket at the selected partner establishments.

The Berlin WelcomeCard - BASIC and the Berlin WelcomeCard - PLUS are not inclusive of a public transport ticket.

Looking for an attractive CityCard with an included public transport ticket? Then simply book our classic Berlin WelcomeCard

The majestic Fall is on its way - and we look forward to welcoming you!

FAQs

What is the Berlin WelcomeCard – BASIC?

Especially designed for everyone who already has a ticket for Berlin’s public transport network, the Berlin WelcomeCard – BASIC is an attractive variation of the popular “Berlin WelcomeCard”. The Berlin WelcomeCard – BASIC is valid for 72h and costs 9€. Available from October-December 2022, the BASIC edition gives you attractive savings from 25% to 50% at over 180 attractions in Berlin and Potsdam.

The BASIC edition does not include a public transport ticket.

What is the Berlin WelcomeCard – PLUS?

The Berlin WelcomeCard – PLUS is valid for 72h and costs 25€. Available from October-December 2022, the PLUS edition gives you attractive savings at over 180 attractions in Berlin and Potsdam and includes one of the following offers

  • entrance to all Museum Island museums (once a day)
  • OR: city boat cruise
  • OR: city bus tour
  • OR: city walking tour

The PLUS edition does not include a public transport ticket. 

How does the Berlin WelcomeCard – BASIC work?

Once you have successfully booked your ticket, you will receive your ticket by email. Tickets are accepted either when shown on a mobile device or as a printed version. Please always show the ticket to our partners before using the discounted services. The ticket is valid for one named adult (15 years old and over). During the booking process, you have to select the date and time for validation of the ticket, as displayed on the ticket.

How does the Berlin WelcomeCard – PLUS work?

Once you have successfully booked your ticket, you will receive your ticket by email. Tickets are accepted either when shown on a mobile device or as a printed version. Please always show the ticket to our partners before using the discounted services. 
The ticket is valid for one named adult (15 years old and over). During the booking process, you have to select the date and time for validation of the ticket, as displayed on the ticket.

In addition, to the discounts, one of the following offers is included:

Entrance to all Museum Island museums

  • Free admission to the five museums on the city’s famous Museum Island. With this ticket, you can visit each of these five museums once a day on three consecutive days.
  • Bear in mind you will need to book a time slot ticket for the following Museum Island museums: Pergamon Museum, Neues Museum (New Museum), Alte Nationalgalerie (Old National Gallery). Book your time slot tickets here
  • Please note: When booking your time slot ticket, select the free “time slot reservation for Berlin Welcome Card Museumsinsel/all inclusive”.

OR: City Boat Tour by Stern and Kreis

  • Historic city tour, start: Friedrichstr./ Nikolaiviertel
  • Can be redeemed once during the 72h
  • All information about the schedule and times can be found at www.sternundkreis.de

OR: City Bus Tour by City Circle

  • Tour included: Best of Berlin 24h
  • Can be redeemed once during the 72h
  • Ticket needs to be shown before entering the bus

OR: City Walking Tour by Original Berlin Walks

  • The English Discover Berlin tour is daily at 10:30am or 12:00pm 
  • The German Berlin Entdecken tour is daily at at 10:30am
  • Can be redeemed once during the 72h
  • Reservation necessary via email at info@berlinwalks.de (please include tour name and time)

The ticket always needs to be shown before using the discounted services.

For the free included service in the WelcomeCard – PLUS, no additional discount will be applicable.

Are there other variations without public transport?

Yes! The “Berlin WelcomeCard all-inclusive” is also available as a transport free option. Only 69€, the “Berlin WelcomeCard all-inclusive” offers free entry to over 30 of Berlin’s top attractions, such as the TV-Tower, a city cruise tour, a walking tour, a variety of museums and many other attractions.

How does the Berlin WelcomeCard all-inclusive without public transport work?

Your Berlin WelcomeCard all-inclusive ticket gives you free admission or free use of Berlin’s most popular attractions. Print out the ticket on A4 paper and show it to the all-inclusive partners so they can scan it. The Berlin WelcomeCard all-inclusive is only valid for the named holder with a valid ID. The partners need to scan in the bar code on the ticket to provide the services included. You can only use each of the offers once during the period your card is valid. The ticket is valid from the date and time displayed on the ticket.

The attractions and services included are marked accordingly in the CityGuide + City map and online. In addition, you can also benefit from the other discounts with the Berlin WelcomeCard partners. You can find an overview in the accompanying CityGuide.

Where can I buy one of the Berlin WelcomeCard – BASIC and the Berlin WelcomeCard – PLUS?
What do I need to know about the Berlin WelcomeCard - BASIC and the Berlin WelcomeCard - PLUS?

The Berlin WelcomeCard – BASIC and the Berlin WelcomeCard – PLUS are e-tickets which are accepted either when shown on a mobile device or as a printed ticket. 
The ticket is only valid for the person named on the ticket. During the selected period of validity, the ticket entitles the named holder to claim for one time use, the discount offered at each participating service or attraction.

Both ticket variations are valid for 72 hours from the time stated on the ticket. When booking the ticket, you have to select an arrival date and a time when the ticket becomes valid.

How can I benefit from the discounts on offer?

The Berlin WelcomeCard – BASIC and the Berlin WelcomeCard – PLUS must be shown to each discount partner before claiming the discounted services. You can also find information on how to claim the discount at each partner in our Booking and Discount Redemption overview (PDF) as well as on our Partner webpage.

When can I book the Berlin WelcomeCard - BASIC or the Berlin WelcomeCard - PLUS?

The variations are available now for the months of October, November, December 2022 (last arrival date 28.12.2022).

Does my Berlin WelcomeCard – BASIC or my Berlin WelcomeCard – PLUS include public transport in Berlin?

No, neither of the named variation above includes the use of Berlin’s public transport network.

I have already bought a Berlin WelcomeCard with public transport for the period October-December. Is the card and travel option still valid?

Yes, the services included in all the variations of the Berlin WelcomeCard remain valid. You can use the public transport ticket and all the discounts as stated. 

What details do I need for my online booking?
  • Start day and time of use 
  • Ticket holder’s first and last name
  • Email address for the confirmation email
  • Address
  • Details of preferred payment option
I haven’t received an email with my ticket – what should I do?

If you haven’t received an email confirmation with the ticket, contact our team at the Berlin Service Center by email at reservierung@visitBerlin.de.

Can I cancel or exchange the ticket?

Booked tickets cannot be cancelled. The ticket cannot be exchanged / rebooked for a different day of validity. All the details are listed in our General Terms and Conditions.