The Berlin WelcomeCard is available at various sales points. You can order your ticket including the travel guide in advance from the online shop, or via telephone in the Service-Center. Also, many travel bureaus and events organisers include the Berlin WelcomeCard in their program. For those who make spontaneous decisions, the card can be bought directly in the Berlin Tourist Infos. Moreover, the Berlin WelcomeCard is also available at airports, at many Berlin hotels, sales points and ticket machines for public transport services.